Financial Services

A confluence of technology, information, and regulatory changes are placing significant pressure on fees and margins. Retail banks are seeing an erosion of traditional branch-based services, while advisory services by investment banks are becoming a commodity. With the value of customer retention and profit margins being greater than before, firms are turning to Tefen's performance excellence programs to solve many challenges. Implementation of Tefen programs in retail and investment banks and in insurance companies results in business growth, service level improvements and operational cost reductions.

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