Competiveness Diagnostic Benchmark in Large Pharmaceutical Site
Client Description
Large established pharmaceutical site (100M budget, 700 FTEs) with history of successful product supply and continuous performance and cost improvement.
3 Business Units: Liquids & creams, Parentals, and Transdermals.
Background
- Business Unit Liquids & Creams: volumes are growing, and the organisation and performance needs attention
- Parentals phasing out & new steriles appearing –impacting the internal org structure
- Interfaces with other departments critical
- Recent organisational changes have reduced opportunity to drive process improvements and implement a lean culture.
Project Goals
- Producing under increased complexity and volumes
- Improving service while simultaneously increasing productivity
- Building improved structures and culture to ensure clarity and continuous improvement
Challenges
To perform a diagnostic that will reveal the key constraints and opportunities across the site and construct a detailed roadmap of achieving the desired future state vision
Tools and Methodologies
- Review drivers & constraints (cultural, regulatory, etc.)
- Identify areas of low performance and high cost; establish major root causes
- Include organisation, layers, processes, communication, culture, incentives …
- Support with Tefen benchmarks
- Define roadmap to achieve vision (performance, organisation, processes, etc)
Project Steps
- Strategic Objective Interviews
- Multi Observational Study
- 13 Distinct Deep Dives into potential areas of opportunity
- Roadmap and prioritization of recommendations
Results
- More than 65 opportunities for improvement identified with an expected saving of more than 2,5 million euro per annum
- Eye-opening analysis and results for the client revealing the true nature of the site’s performance and key areas of opportunity
- A clear future state vision agreed upon with the entire Leadership team
- Tangible and practical roadmap with prioritized actions to attain the future state vision
